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Live Chat is a sales conversion tool for your website

Briefly put, WSI Live Chat is a live chat and web site monitoring service that serves two main purposes.

  • Firstly, it allows you to connect with your site visitors in real-time via live chat.  By clicking on a chat graphic embedded on your website, Visitors can connect with your sales staff to chat in real-time through an instant message-like platform.
  • Secondly, WSI Live Chat allows you to monitor your web site activity in real-time. You can see all of the visitors currently browsing your web site and collect valuable information on them, such as their physical location, the keywords they searched to find your web site, the current page they are viewing and more!

What are the benefits of using WSI Live Chat?

  • WSI Live Chat will help you increase sales/leads - Chatting with web site visitors in real-time to provide support, sales and help with online purchases is extremely beneficial for businesses. Customers are three times more likely to make a purchase if they have chatted with a live sales representative. In general, live chat has been known to increase web site visitor conversions by 20-40%.
  • WSI Live Chat is easy-to-use - The simple Operator Console and “Away” and “Online” options make this system a breeze for any sized web site to implement.
  • WSI Live Chat will help you expand your market knowledge - By collecting valuable information like visitor location and search keywords, you can learn more about your target market than ever before.
  • WSI Live Chat is affordable - Compared to other live chat systems on the market with similar features, this solution is practical for even small to medium sized businesses.
To learn more about conversion architecture and why conversion is a key metric you should evaluate your website on, visit our website conversion page or try out our Conversion calculator tool.

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Contact us today for more information on how you can use Live chat to increase the conversion rate of your website

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